Customers service

Welcome to the Hedy Martinelli customer service area. Do not hesitate to contact us for information or assistance. We are open from Monday to Saturday, from 9:00am to 07:00pm, excluding holidays.

Chat

Chat with an operator for assistance. From Monday to Saturday: 9:00am – 07:00pm

Phone

Talk to one of our operators at: +39 06 679 7733
Monday to Saturday: 9:00 – 19:00

Email

We will endeavor to respond within 48 hours on business days.

Pickup in store

Pickup your hedymartinelli.com order in our shop in Rome.

After-sales assistance

Contact us to request more information on our after-sales and repair services.

Appointment in store

Book a private appointment at the boutique Via della Fontanella Borghese, 62 – 00186 Rome (RM) – Italy

Frequently asked questions - faq's